work experience

Escrow Officer

Feb. 2005 - Mar. 2008

Initially hired as a post-closer, I was quickly promoted to be a title examiner and then finally a bookkeeper/escrow accountant. I handled client escrow deposits, tax payoffs, prepared and reviewed HUD settlement statements, and was responsible for the majority of the company’s A/R and A/P activities.

Lease Analyst

April 2014 - Sept. 2015

Performed full service lease administration for a large retail client. Identified over $100K in cost savings by identifying lease abstraction errors, landlord non-compliance and through the recovery of security deposits and over payments.

Client Service Specialist

Sept. 2015 - Present

Initially hired as a lease administrator with a varied portfolio of clients in a wide variety of industries. Promoted into my current role as a client service analyst, where I am responsible for reviewing current customer contracts, providing regular reporting and review of services to our clients, and identifying new services that they can benefit from.